Reviews

Thank you, Cheryl, for the wonderful review! We’re glad we could diagnose the electrical issue on your 2016 Ford Fiesta and get you back on the road with a new battery. At Felts Family Car Care, we believe in honest recommendations, quality repairs, and treating every customer like family. We truly appreciate your trust and recommendation!

Thank you, Dan! We appreciate you trusting Felts Family Car Care with your 2021 Chevrolet Traverse. We’re glad we could take care of the needed preventative maintenance by replacing the spark plugs, transmission service, oil change, and fuel induction service to help keep it running strong. Thank you for the great review and for choosing our family to take care of yours!

Thank you, Joe, for your continued trust and loyalty! We appreciate you choosing Felts Family Car Care for your 2013 Honda Civic’s shocks, A/C repairs, and belt replacement. Mike and our entire team are grateful for the opportunity to keep your vehicles safe and running their best. Thank you for being part of the Felts Family!

Thank you, Randy, for continuing to trust Felts Family Car Care with your 2015 Ford F-150! We appreciate the opportunity to take care of the radiator hoses, belts, coolant flush, and transmission service. It means a lot to know you continue to be pleased with our service. We truly appreciate your loyalty!

Thank you, Lynn! We appreciate you trusting Felts Family Car Care with your 2010 Ford Edge. We’re glad we could diagnose the issue and replace the windshield wiper motor to get you safely back on the road. Thank you for recognizing our honesty and customer care—we truly appreciate your business!

Thank you, Holly! We appreciate you trusting Felts Family Car Care with your 2018 Ford F-150. We’re glad our team could diagnose the ABS system, repair the wiring harness, and keep you informed throughout the process. Thank you for the great review—we look forward to being here for you whenever you need us!

Thank you, Shannon! We truly appreciate the kind words. Providing great customer service, listening to our customers, and taking care of their needs is what we strive for every day at Felts Family Car Care. Thank you for trusting our team!

Thank you, Alexis, for the wonderful review! We appreciate you trusting Felts Family Car Care with your 2004 Toyota Corolla. We’re glad we could diagnose the check engine light, repair the EVAP system, replace the tires and drive belt, and clearly explain everything we found. Providing honest recommendations and treating our customers like family is what we’re all about. Thank you for choosing us!

Thank you, Candace, for the wonderful review and for trusting us with your Ford Escape! We're glad we could help with the tie rod replacement, alignment, new tires, and cooling system repairs while providing the photos and videos needed to explain everything clearly. We truly appreciate your recommendation and are grateful to have you as part of the Felts Family Car Care family. Safe travels! 🚗❤️ Mike, Ruthie and the Felts Family Car Care Team

Thank you, Jo Ann, for the wonderful review and recommendation! We appreciate you trusting Felts Family Car Care with your 2015 Toyota RAV4 for a brake inspection and complete Vehicle Health Inspection. We believe every customer deserves to feel valued and fully informed about their vehicle. We’re also grateful to the three people who referred you to us—welcome to the Felts Family!

Thank you, Flanda, for such an amazing review! It means so much to our entire team to hear that you felt welcomed, informed, and treated like family. Honest recommendations, quality repairs, and exceptional customer service are what we strive for every day. Thank you for trusting Felts Family Car Care and for recommending us to others—we truly appreciate you!

Thank you, DV, for the great review! We appreciate you trusting Felts Family Car Care with your SUV. We’re glad our team could get the splash shield repaired, handle the unexpected issues, and keep you informed throughout the process. Doing the job right and taking care of our customers is always our priority. Thank you for your trust and recommendation!

Thank you, Stanley! We appreciate you trusting Felts Family Car Care with your 1995 Chevrolet 2500. We’re glad we could take care of the oil leaks and oil pan gasket replacement. Thank you for the kind words about our service and team—we truly appreciate your business!

Thank you, Megan! We appreciate you trusting Felts Family Car Care to diagnose the A/C concern on your 2015 Nissan Sentra. We’re glad our team provided the friendly, professional, and thorough service you deserve. Thank you for the 100% recommendation—it means a lot to our entire team!

Thank you, Adam, for the great review! We appreciate the opportunity to perform the oil and filter change and front-end alignment on your 2014 Ford E-350. While the damaged new part caused an unexpected delay, we're glad our team kept you informed and demonstrated our commitment to doing the repair right the first time. Thank you for trusting Felts Family Car Care—we look forward to serving you again! 🚐🔧😊

Thank you, Courtney, for your kind review! We appreciate the opportunity to diagnose the ABS light concern on your Honda Accord and identify the issue with the VSA Modulator Control Unit. We're glad you found our team helpful and thorough. Thank you for your trust and recommendation—we look forward to serving you again in the future! 🚗😊 — The Felts Family Car Care Team

Thank you, Jeff, for the great review! We appreciate you trusting us with your 2003 Chevy Suburban repairs, including the rear main seal, oil pan gasket leaks, and ball joint replacement. We’re glad Tyler and the team could get you taken care of quickly and back on the road. We truly appreciate your support and look forward to helping you again in the future! — Felts Family Car Care

Thank you, William, for trusting Felts Family Car Care with your 2015 Kia Optima. We understand how difficult and stressful an engine failure can be. After inspecting your vehicle, we found the engine to be locked up and in need of replacement. We’re glad we could provide clear recommendations and help guide you through your options. We truly appreciate the opportunity to assist you.

Thank you so much, Brent, for taking the time to leave us such a wonderful review and for trusting us with your 2018 Chevy Silverado 1500! We truly appreciate your continued support and loyalty to Felts Family Car Care. Our team works hard to provide prompt, courteous, and caring service to every customer, and it means a lot to hear that reflected in your experience. We’re grateful for the opportunity to help keep your Silverado safe and reliable on the road. Thank you again for the recommendation, Brent! We look forward to continuing to take care of you and your vehicles for many years to come. 🚗💙

Thank you so much, Rose, for the kind words! We truly appreciate the opportunity to repair the check engine light concern on your 2018 Cadillac XT5. We’re grateful for your trust in Felts Family Car Care and are always here whenever you need us. 🚗💙

Thank you so much, Kristen, for the amazing review and for trusting us with your 2019 Jeep Wrangler! We truly appreciate your patience and understanding during the parts delay, and we’re glad Bill kept you informed every step of the way. At Felts Family Car Care, we believe communication, honesty, and quality repairs are just as important as fixing the vehicle itself. We’re thankful we could provide you with such a positive experience, and it means a lot to hear it was one of the best repair experiences you’ve had. We look forward to helping you keep your Jeep safe and road-ready for many miles to come. Thank you again for your recommendation and for being part of the Felts Family Car Care family!

Thank you so much for the great review! We truly appreciate you trusting Felts Family Car Care with your vehicle. Sometimes an additional issue only becomes noticeable once the original repair is completed, and we always want to make sure we find and correct the root cause properly — not just apply a temporary fix. We’re glad our team was able to quickly identify and repair the secondary concern, and even happier to hear your car is driving better than before! Providing honest, thorough service and making sure our customers leave safely and confidently is always our goal. Thank you again for your support and for allowing us to take care of your vehicle!

Thank you, Bill, for trusting us with your 2012 Honda Civic! We know bringing a vehicle back to life after sitting for over a year can be a challenge, and we’re glad we could help get it road ready again. We also appreciate your feedback regarding the vehicle health inspection checklist. Our goal is always transparency, and we completely understand wanting more one-on-one discussion about what’s urgent versus what can wait. We’ll use your input to continue improving the experience. Thank you again for the kind words about our team and service!

Thank you so much, Zara, for the amazing review and for trusting Felts Family Car Care with your 2018 Jeep Compass! We know electrical issues can be frustrating and difficult to diagnose, so we’re glad we were able to pinpoint the concern and get you safely back on the road quickly. Bill and our entire team work hard to make sure every customer feels informed and taken care of throughout the repair process, and we’re happy to hear he was able to answer all your questions and accommodate your pickup needs. We truly appreciate your recommendation and look forward to being here for all of your automotive needs in the future. Thank you again for your support! 🚗💙

Thank you, Jake, for the kind words and for trusting us with your 2016 Honda Pilot! We know a Check Engine light can be stressful, especially when catalytic converter concerns are involved, so we’re glad our team was able to diagnose the issue quickly and get you back on the road by the very next day. At Felts Family Car Care, we work hard to provide honest recommendations, fair pricing, and friendly service every step of the way. We truly appreciate your recommendation and the opportunity to help. Thank you again for your support, and we’re here anytime you need us! 🚗🔧

Thank you, Jonathan, for the great review! We truly appreciate you trusting Felts Family Car Care with the brake repairs on your 2021 GMC Acadia AT4. We’re glad to hear you experienced excellent customer service, fair pricing, and helpful support. We look forward to helping you keep your GMC safe and reliable for many miles to come!

Thank you, Levi, for the great review! We truly appreciate the opportunity to service your 2011 Ram truck. Bill and the entire team are glad we could get your front brake pads, rotors, and calipers replaced quickly while providing friendly, professional service at a fair price. We’re also honored to support educators in our community. Thank you again for your trust, and we look forward to helping you with your vehicle needs in the future!

Thank you so much, Mary! We truly appreciate your kind words and are so glad you had a great experience with us. At Felts Family Car Care, making our customers feel heard and cared for is very important to us. We’re happy we could help get your concern taken care of and look forward to serving you again in the future! 🚗💙

Thank you, Benjamin, for the great review and for trusting Felts Family Car Care with your 2019 Toyota Tacoma oil leak and axle seal repairs! We truly appreciate your kind words about our team, communication, and quick turnaround time. We know repairs like oil leaks and axle seal leaks can be extensive, so we’re glad we could get everything repaired properly and have your vehicle back to you the very next day. Our goal is always to provide honest recommendations, quality repairs, and dependable service at a fair price. We truly appreciate your support and look forward to helping with any future vehicle needs!

Thank you so much, Susan, for the kind words and for trusting us with your 2014 Jeep Grand Cherokee! We’re so glad to hear you had an excellent experience. Bill and the entire team at Felts Family Car Care truly appreciate your recommendation, and we’re happy we could help get your air bag system repaired safely and properly. We look forward to helping you again in the future! 🚗💙

Thank you, Deon, for trusting us with your 2017 Mercedes-Benz GLC300! We truly appreciate the opportunity to take care of your A/C repairs and preventative maintenance needs. Our team works hard to provide A1 service, quality repairs, and honest recommendations to help keep our customers’ vehicles safe, reliable, and comfortable on the road. We’re glad to hear you had a great experience with us. Thank you again for choosing Felts Family Car Care. We appreciate your support and look forward to helping you with all your future automotive needs!

Thank you so much, Melissa, for the kind words and for trusting Felts Family Car Care with your 2015 Jeep Grand Cherokee! We truly appreciate the opportunity to help with your windshield washer system repair, cooling system flush, and oil & filter change. Our team works hard to provide honest, friendly, fast, and reliable service every day. We’re grateful to have amazing customers like you! 🚗💙

Tony, thank you so much for the kind words and for trusting Felts Family Car Care with your 2015 Toyota Tundra over the years! We’re glad we could help with your Oil & Filter Change and Front End Alignment, and we truly appreciate your loyalty and support. We’re proud to have a team that values honesty, quality workmanship, and taking care of our customers the right way. Sonja and the entire crew will definitely appreciate the shoutout! We look forward to helping keep your Tundra safely on the road for many more years to come.

Thank you, Vicki! It means a lot to hear you enjoy working with our team and trust us with your car. We’re always here whenever you need us.

Thank you, Elliott! We really appreciate your awesome review and allowing us the privilege to work on your 2016 Jeep Cherokee. It means a lot that you noticed our team’s care and professionalism. We’re glad you recommend Felts Family Car Care!

Thanks, Tyler! We really appreciate your awesome feedback. Glad we could get your 2017 Chevy Silverado serviced quickly with the replacement of the starter and at a fair price. We’ll be here for all your future automotive service needs!

Thank you, Joseph, for the kind words and for trusting Felts Family Car Care with your 2003 Grand Marquis repairs. We truly appreciate the opportunity to take care of your power steering and brake repairs. We’re grateful for your support and are always here when you need us. 🚗🔧

Thank you, Misty! Thank you for allowing us to diagnose your 2012 Nissan Maxima. We're so glad you found our vehicle health inspection helpful and the service reliable. Our team enjoyed working with you and we truly appreciate your kind words. See you next time!

Thank you, Parker! We're so glad Jeremy and our team could get your 2015 Ford F-150 running strong again with the Preventive maintenance services. It means a lot that you’d recommend us—appreciate you being part of the Felts Family!

Thank you, John for allowing us to service your 2002 Toyota Tundra. We really appreciate your kind words. Bill and the team work hard to keep our customers informed and taken care of—glad we could get you fixed up quickly!

Thank you, Mike! We’re so glad you’ve had great experiences with us. It means a lot that you appreciate the communication, quality work, and honest approach. We also are glad you liked our complimentary vehicle health report. We’ll be here anytime you need us!

Thank you, Gene for allowing us to diagnose the transmission on your 2014 Buick Verano. Honest is one of the best compliments we could receive. We're grateful you noticed and appreciate you taking the time to share your experience. See you next time!

Thank you, Jeannette! We really appreciate the 5-star rating. It means a lot to us that you took the time to leave a review. See you next time!

Thank you, David! We’re so glad our team could diagnose and repair your truck in a timely manner. We appreciate your trust and hope to see you again when needed!

Thank you, LeeAnn! It means a lot to hear that you found us honest and easy to work with. We truly appreciate your support and hope to see you again!